We always appreciate your feedback! Here are some of our favorite comments from our clients:
"In an era where we even wondered if travel agents still existed, we found Esplanade Travel and are so happy we did! Just came back from two plus weeks in New Zealand and had a fabulous time - in many ways because of Ksusha! She took the time to get to know us a bit, what was important to us, our budget and LISTENED to us! As a result, we were able to put together a trip of a lifetime that combined what WE had on our list as well as her many suggestions. From the moment we arrived in Auckland and were met, as scheduled and planned, at the Auckland Airport - to tours and accommodations along the way, the execution of our plans were essentially flawless. Couldn’t have been happier and more pleased. Thank you Esplanade and Ksusha. You rock!!"
"We could not have been happier with our trip. This was truly one of the best vacations ever and, as you know, we have both traveled extensively around the world. We are indebted to all of you for your contributions to the trip’s success. Thanks for all your help throughout the process. Your customer service is exceptional and I will be sure to recommend Esplanade Travel every chance I get."
"We really can't say enough wonderful things about Esplanade Travel! It truly was a worry free, "enjoy every moment to its fullest" vacation. Your expertise, customer service and attention to detail (right down to the great portfolio folder with printed itinerary and spiral bound mini-map book) were exceptional. From the very beginning, you made us feel like we were your main focus [when I am very certain you have lots of clients you are dealing with. ;)] That is so appreciated! "
"Ksusha, we truly had the most incredible honeymoon. You planned it all perfectly and for that reason we were care-free the whole time knowing everything was organized. We absolutely loved French Polynesia and can't say enough fabulous things about the whole experience. Thank you so much for all of your help. We'll definitely reach back out to you in the future!"
"Just wanted to say thank you for your help in planning our trip to New Zealand. It was a most memorable trip and everything went exactly as planned without any problems at all. The planning, arrangements, facilities were great. Thanks for making this a very memorable experience."
"The trip you put together was amazing. The variety of lodging and great hosts will be remembered for a long time. Thanks for a job well done."
"We had a fantastic time and I just wanted to thank you for suggesting Turkey. Everything went very smoothly and it was a wonderful combination of experiencing what was exotic to us while relaxing because we were well taken care of by the drivers and tour guides. Pamukkale was the most amazing thing I have ever experienced. Thanks again for all your help."
"Dear Diane, I just wanted to thank you again for all your work on making our France and Croatia trip this month so special and first class. Your thoroughness is amazing. We all commented several times how you had thought of everything. We all appreciate your “job well done”. Thank you, thank you!"
"Need a reference, have them call me. Need a quote, please ask. Once again, a flawlessly executed trip. Wonderful choice of camps/destinations. We had a fantastic time. Thanks for the great work."
"I just wanted to touch base and let you know that you did an absolutely phenomenal job in planning our trip and with our itinerary! WE LOVED IT. We were really pleased and we want to go back to NZ in the future. It was a delightful place."
"Thank you very much for your help with our Africa trip. You and your company’s people are to be commended. Hats off to you!"
"Thanks for all your expertise and planning a wonderful trip for us. Every driver was waiting, every airline transfer was perfect, every day and night brought us new delights. We certainly could not have done this trip without you!"
"Our week of touring NZ’s South Island was great. All of the arrangements you made for us were flawless. If we could, we both would give you a super hug—and may do that anyway the next time we see you. Feel free to use us as a reference. Your service was 4.0 on a 4.0 scale."
"Kit and Ksusha, thank you both so much for all of your work in coordinating our travel plans to New Zealand. We had such a fabulous time and everything went so well thanks to your help! All of our accommodations were really good and one of our favorites was Vintner’s Retreat. It was perfect for our family. Also, place on the coast in Punakaiki was really special. Thank you again for your contribution to our family’s wonderful vacation!"
"Dear Kit, The trip to Bay of Many Coves could not have been more perfect for us. Thank you for taking the time to listen to what I was trying to accomplish. I found being able to talk to you and to have you be knowledgeable about the area to be of great help. Thank you so very much for this experience. If we ever venture to this part of the world again, I will ask you to help us again. I hope our future travel experience are like this…I am afraid you and your group spoiled us! The phrase we learned in New Zealand is appropriate here: Good on you!"
"We had a wonderful time in New Zealand! All the travel arrangements were flawless - we loved everything you arranged for us. We will STRONGLY recommend you to any of our friends going to NZ."
"Kit and Ksusha, Thank you for all of your help on the Australia trip planning, Everything went perfect!! I am very impressed how you and your team are able to book all of the pick-ups, transfers, and tours so close together with no wasted time so far in advance. The tours you put together were great, the guides were all very informative, fun and professional. I look forward to working with you in the future!"