Air New Zealand customers will soon enjoy a more seamless experience in Los Angeles when the airline moves its airport operations to the newly refurbished Tom Bradley International Terminal on December 3, 2014.
The move will provide the airline’s customers with better connectivity to ports within the US and all the benefits of a newer terminal including faster processing, enhanced transit experience, a state-of-the-art lounge and more than 150,000 square feet of retail and dining space in the Great Hall.
Air New Zealand General Manager of Customer Experience, Carrie Hurihanganui, says the move is an exciting new chapter for the airline.
“We’re incredibly excited about our upcoming move to the Tom Bradley International Terminal and what it will mean for our customers. Enhancing the customer experience at all points of the customer journey continues to be a key priority and this move goes a long way to improving the ground experience at what is one of our busiest offshore ports.”
Eligible customers will also have access to the Star Alliance Los Angeles Lounge, which Air New Zealand manages on behalf of Star Alliance. The 18,000 square foot lounge opened in 2013 and features an open air terrace with panoramic views of the northern runway towards the Hollywood Hills and dedicated experience zones to cater to differing customer needs.
The airline’s first arrival into Tom Bradley International Terminal will be NZ6, which is expected to touch down in Los Angeles at 10:30 a.m. on Wednesday, December 3, 2014.