In an era where we even wondered if travel agents still existed, we found Esplanade Travel and are so happy we did! Just came back from two plus weeks in New Zealand and had a fabulous time - in many ways because of Ksusha! She took the time to get to know us a bit, what was important to us, our budget and LISTENED to us! As a result, we were able to put together a trip of a lifetime that combined what WE had on our list as well as her many suggestions. From the moment we arrived in Auckland and were met, as scheduled and planned, at the Auckland Airport - to tours and accommodations along the way, the execution of our plans were essentially flawless. Couldn’t have been happier and more pleased. Thank you Esplanade and Ksusha. You rock!!